- What is an AI agent, as opposed to a chatbot?
- A chatbot answers. An agent acts. It reads your sources of truth, plans across several steps, calls the tools it needs, and either completes the task or hands a human a decision with the context already assembled. The interesting engineering is in the tool use and the guardrails, not in the conversation.
- How long does it take to build an AI agent?
- Two to four weeks from kickoff to handover for one scoped workflow, with a one-to-two week feasibility review ahead of it if the use case is not settled. Anything quoted at under a week is a demo rather than a system, and an open-ended timeline should worry you.
- How much does AI agent development cost?
- A scoped single-workflow build is the usual entry point. What moves the number is how many systems the agent touches, how usable your data already is before anyone cleans it, how expensive a wrong action would be, and whether your team or ours operates it afterwards. Bands and drivers are on the pricing page.
- Will the agent act autonomously?
- It starts read-only and draft-first, and anything expensive or awkward to undo stays behind a human approval gate. Autonomy is earned by demonstrating accuracy on your own evaluation set over real volume, not enabled at launch because it demos better. For many workflows draft-and-approve is the permanent right answer and still captures most of the value.
- Which frameworks and models do you use?
- We are deliberately not tied to one. Most builds use an orchestration layer such as LangGraph with a hosted model and a vector store for retrieval, but the choice follows your data residency, latency and cost constraints. Retrieval quality affects the result far more than which model sits behind it.
- What do we own at the end?
- Code and configuration in your own repository, running on infrastructure you control, plus the evaluation set, the audit logging and a runbook. There is no VLIRTZ platform you have to keep paying for to keep your own workflow running.
- Do you build one agent or a whole platform?
- One, first, always. We decline company-wide assistant scopes, because a single workflow that is measured and shipped tells you more about whether this approach works for you than any roadmap, and it is recoverable if the answer turns out to be no. Additional workflows reuse the first one's infrastructure and cost less.
- How do you prove the agent actually works?
- We measure the existing workflow before building anything, so there is a baseline. Then we build an evaluation set from your real historical cases, including the ones the agent gets wrong, and report accuracy against known-correct outcomes. Without that set nobody can safely change a prompt or swap a model later.